Sand Sea Beach Resort

from the moment we arrived we were greeted by Jorr who was a fantastic customer service representative of the hotel explaining everything available and things to do in the area. shout also goes to Ying who helped us organise some transport. They also hire out scooters. Nothing was too much trouble for the staff, they were just happy to help and always smiling. The location was great, right on the beach and also a lovely pool area with a bar. Everyone seemed to stop and take photos of the beach outside the hotel as it was the nicest bit with lovely palm trees leaning towards the sea. We had a room overlooking the beach and pool area and it was clean, spacious and comfortable with good WiFi and a decent shower and separate jacuzzi bath. There is a great food market every night only a 10 min walk from the hotel. The hotel area was very quiet but if you wanted the buzz of the bars and restaurants it was only a short walk away. Breakfast at the hotel was ok. Overall very good value for a 3 star hotel.

The attitude and behaviour of the staff was excellent. The swimming pool was lovely and clean and plenty of seating and beds et cetera around the pool. It was very accessible to the Lamai night market and local restaurants, massages etc. The location was away from the busiest and most commercial part of Lamai beach so nice and quiet.

Very friendly staff, and even though there were a couple of errors, they were quick to apologise and rectify where they could. We had booked 5 nights but extended it further as upon our first day, we loved the location & room so much. We had a beach fronted bungalow, which was basic but spacious. The covered outside area was great overlooking the sea. If you are going to stay, we highly recommend the beachfront bungalow. The hotel is right on the edge of Lamai centre, so easy walking distance to plenty of shops and restaurants. We had a lot of room service (stayed there during a long storm), and the food was good. Breakfast was adequate. The massage on site was good. The pool always looked clean.

We stayed for 8 nights. The staff are all lovely, efficient, friendly, and helpful. The pool was clean and warm. Our room, next to the pool and with a sea view, was a good size and always kept really clean and tidy. The bed was large and comfortable. AirCon was efficient. Breakfast was good, with fresh fruit and juices, plus eggs cooked to order, eaten on the terrace restaurant with sea views. The hotel is small but not crowded, always enough sun beds or bean bags. In a great position for the beach, with a short walk to beach bars, or a short walk to Lamai Town for a good choice of restaurants and shops. We enjoyed the hotel cocktail party and bbq beach dining. The hotel staff keep their area of beach as clean as they can. The hotel has a nice relaxed family atmosphere and is quiet after 10 pm. We met many guests who come back to this hotel year after year, and we can see why.

unpretentious hotel with great pool. staff are exceptional- friendly, welcoming and go the extra mile. great location- very quiet but only a five minute walk to the bars and restaurants- highly recommend